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Call IssueWhy is the quality of my BOTIM calls not good sometimes?

Why is the quality of my BOTIM calls not good sometimes?

If you experience any quality issues with your Voice and Video Calls using BOTIM, please note that this may be due to the quality of the internet connection used by the person you are trying to reach.

Some international operators or ISPs outside UAE often experience internet connection quality issues specially during peak hours and this will affect your calling experience.

If this still happens, check the following: