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Account IssuesHow can I update my Emirates ID?

How can I update my Emirates ID?

Your Emirates ID can be updated in the app through the following steps:

  1. if your Emirates ID is due to be renewed, you should see an "Update Emirates ID" banner when you login, or by clicking on any Botim Money service.
  2. Click on "Update Emirates ID".
  3. You should see 3 options: "Sign in with UAE PASS", "Upload ID", and "Scan ID".
  4. If you sign in with UAE PASS, then it should update your ID automatically. You can skip the remaining steps.
  5. If you Choose "Upload ID", make sure to upload a digital copy of your new Emirates ID.
  6. If you choose "Scan ID", you will be redirected to your Camera app, where you can use it to scan a physical copy of your Emirates ID, front and back.
  7. Verify your information, make sure everything is correct, then click 'Confirm'.
  8. If successful, your account should be activated and your Emirates ID updated. This may take up to 2 – 3 business days.