HUAWEI Phones (Android 7.0)

Problem

Not getting notifications for new BOTIM messages? Here is the fix.

Causes

Huawei phone system automatically ends all apps running in background, unless they are marked as protected apps manually.

Solution

• Enable Notifications

  1. Go to your Huawei phone's Settings

  2. Scroll down and tap on Notification & status bar

  3. Tap on Notifications management

  4. Find BOTIM and tap on it

  5. Switch the notification options to ON

     

• Set BOTIM as Protected App

  1. Go to your Huawei phone's Settings
  2. Scroll down and tap on Battery
  3. Tap on Close apps after screen lock
  4. Find BOTIM and switch the button off